Punctuality & Courtesy
Arriving late to your appointment may require you to rebook allowing clients that follow their allocated time slot & charges will be applied.
The time frame for your treatment includes preparation of product, full consultation & any other questions at the start & end of your treatment.
Please arrive 10 minutes early for your first appointment to allow time for a full personal consultation to help Angela help you get the best from your treatment. This will be lifestyle, medical & health questions & is confidential & used for treatment purposes only. You will also be asked to read through a GDPR which will be discussed first visit.
All treatments can be paid for through www.Indigobluereflex.co.uk before you arrive and booked in over the phone. Please call Angela on 0790 9992348. A receipt can be sent via email, post or SMS.
Payments for treatments & vouchers are non-refundable but can be moved to alternative dates.
Please note 24 hours is required for all cancellations otherwise the full cost of the treatment will be charged. Cancellations should be made by calling Angela on 0790 9992348
Purchase of Retail Goods
Beauty Products must be paid for in advance at the time of ordering and you have a 30 day money back guarantee if you unsatisfied with your goods.
Prepaid Courses of Treatments
These have a validity date of 12 months from the date of purchase unless otherwise agree with Angela.
Gift vouchers are non-refundable & valid for 12 months from purchase date & will not be accepted after the expiry date.
Vouchers may not be redeemed for cash, sold or transferred.
Your gift voucher number must be quoted at the time of booking and handed in at your first treatment.
Indigo Blue Reflexology reserves the right to alter pricing without prior notice. You will be notified of increases in advance.
Smoking is not permitted anywhere within the salon environment or premises.
All client data is locked securely away and kept in the strictest confidence. Please see separate information on GDPR.
Please inform Angela of any medical conditions, allergies, whether you have had botox, fillers or any dental wok prior to booking a treatment for facial or Zone Facelift and whether or not you are or could be pregnant. Please also mention if you have limited mobility or are arriving in a wheel chair.
In the interest of your comfort & you benefiting from a treatment please refrain from talking throughout your treatments (there will plenty of time to talk at the beginning & the end) and your phone is switched off or on silent for the full duration of your time in the treatment room.
Angela can treat children and is CRB checked however any child under the age of 16 MUST be accompanied by an adult.
All tools are sterilised between each client & of course optimal cleanliness is paramount at all times with fresh clean towels for every client visit.
We accept credit cards & cash if purchasing additional products at your appointment.
Allergies & Reactions
All products used are 100% natural however if you have any allergies, are vegan or perhaps have any metal allergy or nut allergy you MUST inform Angela. Whilst every effort is made to use product that doesn’t cause a reaction there could be an ingredient that is not suitable for your skin and even being 100% natural can still cause this.
Indigo Blue Reflexology will not be held responsible for such occurrences. I encourage people with sensitive skin to have a patch test or use unscented oils & creams or the almond sensitive range from Weleda. If in doubt please DO mention this at your first consultation.
Angela Mitchell, Ridgeway House, Bere Court Road, Pangbourne, Reading. Berkshire RG8 8JT